PLEASE NOTE: We are experiencing some occasional production delays due to COVID-19. Some orders may take up to 2 weeks to print and ship.
Overview
Shipping prices for apparel and accessories are calculated by our fulfillment partner’s system and is automatically calculated based on your shipping address. The shipping cost combined with the item cost is the total order cost we will charge you (not including applicable sales tax) when you place your order with us.
For cosmetics and polish orders, we ship via USPS and rates are determined by product weight and destination address.
Order Processing
Our apparel vendors can take up to 3-10 business days to produce your order before it is shipped. The first day of production is the first business day after the order was placed. Weekends don’t count for production time, even though many of our vendors do actually work on making your products over the weekend. Polish orders are usually sent out within 2 days, but there will be times of the year when we are on a shipping delay. We try to announce these delays on our homepage and in the shopping cart when they occur.
Order Tracking
You will receive a tracking number once your order has shipped. If your tracking number is coming up invalid it is most likely because it was shipped recently and USPS has not had time to process the shipment details. Please allow 24-48 hours for tracking numbers to activate. If after 48 hours your tracking number is still not active please contact us.
Shipping Details
Shipping is primarily calculated based on the box items are shipped in; boxes can hold a certain number of items, which means there is a certain weight per box. Our shipping fees are based on this “box rate” calculation. Please note that some items may be printed and/or manufactured in different locations and therefore you will be charged for two packages, as they are being shipped from two separate locations and can’t be consolidated.
Shipping Transit Times
The transit time for each order depends on your shipping address. We currently offers standard, expedited and overnight shipping for the majority of the products. Please note that the production time is not included in the shipping time estimates and we cannot guaranteed these shipping times as they are are determined by the US Postal Service.
- Standard shipping takes 5-12 business days (typically around 7 business days)
- Expedited shipping takes 3-5 business days (typically around 3 business days)
- Overnight shipping takes up to 2 business days (typically 1 business day)